Terms of Service

Effective Date: December 25, 2025

Welcome to Zorevanm™, operated by A To Z General Goods Wholesale ("Zorevanm™," "we," "our," or "us").

These Terms of Service ("Terms") govern your access to and use of our website, products, and services (collectively, the "Services"). Our online store is hosted on Shopify, which provides the e-commerce platform used to operate our business.

By accessing our website, browsing our content, or placing an order, you acknowledge that you have read, understood, and agree to comply with these Terms. If you do not agree with any portion of these Terms, please discontinue use of our Services.


1. Eligibility & User Accounts

By using our Services, you confirm that:

  • You have reached the legal age of majority in your jurisdiction.
  • Any information you provide is accurate, current, and complete.
  • You are legally authorized to use any payment method submitted during checkout.
  • Any account credentials created on our website remain your responsibility.

You agree to safeguard your login information and accept responsibility for all activity occurring under your account.


2. Products & Product Information

We work to present our products as accurately as possible.

However:

  • Product colors may appear differently depending on monitor or mobile device settings.
  • Images are provided for illustration purposes and may not perfectly represent every product detail.
  • Specifications, packaging, availability, and product descriptions may be updated at any time without prior notice.

We reserve the right to discontinue products or limit quantities whenever necessary.


3. Orders & Acceptance

Submitting an order does not automatically create a binding sales agreement.

After an order is placed:

  • Payment authorization must be successfully completed.
  • We reserve the right to accept, reject, or cancel orders at our discretion.
  • If an order cannot be fulfilled, we will notify you using the contact information supplied during checkout.

Customers should carefully review all order details before completing their purchase.


4. Pricing & Payment

All prices displayed on our website are listed in United States Dollars (USD) unless otherwise indicated.

Prices may change without advance notice.

Product pricing generally excludes:

  • Sales taxes
  • Customs duties
  • Import charges
  • Shipping fees

These charges, where applicable, are calculated separately during checkout or assessed by local authorities.

By placing an order, you authorize us to process payment using your selected payment method.


5. Shipping & Delivery

Estimated shipping times are provided for convenience only.

Actual delivery may be affected by:

  • Weather conditions
  • Customs inspections
  • Carrier delays
  • Public holidays
  • Other circumstances beyond our reasonable control

Risk of loss and ownership generally transfer once the shipment has been handed to the transportation carrier.

Please review our Shipping Policy for complete delivery information.


6. Intellectual Property

All materials available through the Services—including but not limited to:

  • Zorevanm™ trademarks
  • Logos
  • Product names
  • Website design
  • Graphics
  • Images
  • Videos
  • Written content
  • Product descriptions

are owned by A To Z General Goods Wholesale, its licensors, or authorized partners and are protected by applicable intellectual property laws.

No material may be copied, reproduced, modified, distributed, or commercially exploited without prior written permission.


7. Third-Party Services

Our website may include links, integrations, or services provided by third parties.

These may include:

  • Shopify
  • Payment processors
  • Shipping providers
  • Analytics platforms
  • Other external websites

We do not control the content, policies, or practices of these independent providers and are not responsible for their services.

Your use of third-party services is subject to their respective terms and privacy policies.


8. Shopify Platform

Our online store is powered by Shopify.

While Shopify provides the technology that enables our online store, all purchases are made directly with A To Z General Goods Wholesale operating under the Zorevanm™ brand.

Shopify is not responsible for:

  • Product quality
  • Order fulfillment
  • Returns
  • Customer support
  • Warranty claims
  • Shipping issues

Questions regarding purchases should always be directed to our customer support team.


9. Customer Feedback

If you voluntarily submit suggestions, reviews, comments, photographs, or other content ("Feedback"), you grant Zorevanm™ a non-exclusive, worldwide, royalty-free right to use, reproduce, publish, modify, and display such content for business purposes.

You confirm that any submitted content:

  • Belongs to you or you have permission to use it.
  • Does not infringe upon the rights of others.
  • Does not contain unlawful, offensive, or misleading material.

10. Website Accuracy

Although we strive to keep our website accurate and current, occasional errors may occur involving:

  • Product descriptions
  • Availability
  • Pricing
  • Promotional offers
  • Shipping estimates
  • Technical information

We reserve the right to correct or update any information without prior notice, including after an order has been submitted.


11. Acceptable Use

When using our Services, you agree not to:

  • Violate any applicable laws or regulations.
  • Upload malicious software or harmful code.
  • Attempt unauthorized access to our systems.
  • Copy or reproduce website content without authorization.
  • Interfere with website functionality.
  • Use automated tools to scrape or collect website data.
  • Misrepresent your identity or provide false information.

Violation of these Terms may result in suspension or permanent restriction of access.


12. Account Suspension

We reserve the right to suspend or terminate access to our Services if we reasonably determine that a user has:

  • Violated these Terms;
  • Engaged in fraudulent activity;
  • Misused our website or products;
  • Attempted unauthorized access to our systems.

Termination does not affect obligations that arose before the account was closed.


13. Disclaimer of Warranties

Except where required by applicable law, all Services and products are provided "as available" and "as is."

We make no guarantee that:

  • The website will operate without interruption;
  • The Services will always be error-free;
  • Products will satisfy every individual expectation;
  • Website content will always be completely accurate.

Some jurisdictions do not permit certain warranty exclusions, so portions of this section may not apply.


14. Limitation of Liability

To the fullest extent permitted by applicable law, A To Z General Goods Wholesale, Zorevanm™, its employees, affiliates, suppliers, contractors, and partners shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from:

  • Use of our Services;
  • Product purchases;
  • Delivery delays;
  • Website interruptions;
  • Technical issues;
  • Loss of profits, data, or business opportunities.

Our maximum liability shall never exceed the amount paid for the product giving rise to the claim, where permitted by law.


15. Indemnification

You agree to defend, indemnify, and hold harmless A To Z General Goods Wholesale, Zorevanm™, its affiliates, employees, officers, contractors, and service providers from any claims, liabilities, damages, losses, or legal expenses resulting from:

  • Your misuse of our Services;
  • Your violation of these Terms;
  • Your infringement of another person's rights.

16. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain fully effective and enforceable.


17. Entire Agreement

These Terms, together with our:

  • Privacy Policy
  • Shipping Policy
  • Return & Refund Policy
  • Any additional policies published on our website

constitute the complete agreement governing your use of our Services.


18. Assignment

You may not assign or transfer your rights under these Terms without our prior written consent.

We may transfer or assign our rights and obligations in connection with business operations without prior notice where permitted by law.


19. Governing Law

These Terms shall be interpreted and enforced in accordance with the applicable laws governing the operation of A To Z General Goods Wholesale, without regard to conflict of law principles.

Any disputes shall be resolved in a court of competent jurisdiction where permitted by applicable law.


20. Changes to These Terms

We may revise or update these Terms periodically.

When material changes are made, the revised version will be published on this page together with an updated effective date.

Continued use of our Services following publication of revised Terms constitutes acceptance of those changes.


21. Contact Information

If you have questions regarding these Terms of Service, please contact us.

Company: A To Z General Goods Wholesale

Brand: Zorevanm™

Customer Support: service@zorevanm.com

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)

Thank you for choosing Zorevanm™. We appreciate your trust and are committed to providing a secure, transparent, and reliable shopping experience.