Shipping Policy
At Zorevanm™, we know that a great shopping experience doesn't end when you place an order—it continues until your package safely arrives at your doorstep. This Shipping Policy explains how we prepare, ship, and deliver every order.
Our Shipping Commitment
At Zorevanm™, we're dedicated to providing innovative home appliances with dependable service from checkout to delivery.
To improve efficiency and reduce unnecessary storage, many of our products are shipped through carefully selected manufacturing facilities and fulfillment partners. This streamlined fulfillment model helps us:
- Offer high-quality home appliances at competitive prices
- Reduce excess inventory and unnecessary waste
- Maintain strict quality standards before every shipment
- Deliver products efficiently to customers around the world
We appreciate your trust and understanding as we work to provide reliable service with every order.
1. Order Processing
Every order is carefully inspected before shipment to ensure product quality and accuracy.
Processing Time
- Orders are typically processed within 2–4 business days.
- During holidays, promotional events, or periods of unusually high demand, processing may require up to 5 business days.
Processing begins after your payment has been successfully verified.
2. Shipping Rates
We offer a simple, transparent shipping rate.
Standard Shipping
- Flat Shipping Fee: $5.99 USD per order.
Shipping charges are calculated during checkout before payment is completed.
3. Estimated Delivery Time
Delivery times vary depending on your destination and local carrier services.
| Destination | Estimated Delivery |
|---|---|
| United States | 10–15 Business Days |
| Canada | 11–16 Business Days |
| United Kingdom | 11–16 Business Days |
| Australia | 11–16 Business Days |
| Other International Destinations | 15–20 Business Days |
Please note that these estimates do not include order processing time.
While most packages arrive within the estimated timeframe, weather conditions, customs inspections, or carrier delays may occasionally extend delivery.
4. Shipment Tracking
After your order has been dispatched, you'll receive a confirmation email containing your tracking information.
Please keep in mind:
- Tracking details may take 24–72 hours to become active.
- Carrier updates are sometimes delayed while packages move through sorting facilities.
- A lack of immediate tracking updates does not necessarily indicate a shipping issue.
5. Customs & Import Charges
For international shipments, orders may be subject to local customs regulations.
Customers are responsible for:
- Import duties
- Customs clearance fees
- Local taxes or government charges required by the destination country
These charges are determined by local customs authorities and are not controlled by Zorevanm™.
6. Order Changes & Cancellation
Because we begin preparing orders shortly after purchase, changes are time-sensitive.
If you need to:
- Update your shipping address
- Correct customer information
- Cancel your order
please contact us at:
Email: service@zorevanm.com
within 12 hours of placing your order.
Once an order has entered processing or has been shipped, modifications and cancellations can no longer be guaranteed.
7. Damaged, Missing, or Lost Packages
We want every order to arrive in excellent condition.
Damaged Deliveries
If your package arrives damaged, please contact us within 72 hours after delivery and include:
- Your order number
- Photos showing the damaged product and packaging
After review, we'll arrange an appropriate replacement or solution.
Lost Shipments
If the shipping carrier confirms that your package has been lost during transit, we'll gladly send a replacement at no additional cost.
8. Incorrect Shipping Information
Please ensure your shipping information is accurate before completing checkout.
Zorevanm™ is not responsible for delivery delays or failed deliveries caused by:
- Incorrect addresses
- Missing apartment or unit numbers
- Invalid postal codes
- Incorrect recipient information
If a package is returned due to an address issue, additional shipping charges may apply before reshipment.
Need Assistance?
If you have any questions regarding shipping, delivery status, or your order, our customer support team is always happy to help.
Company: A To Z General Goods Wholesale
Customer Support: service@zorevanm.com
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)
Thank you for choosing Zorevanm™. We appreciate the opportunity to bring smart, reliable home appliances to your home.